Your at999 Data Privacy Secure

At999 (https://at999.ws) is a trusted online gaming platform in Bangladesh. We take the privacy of our members' personal data very seriously. This Privacy Policy explains how at999 collects, uses, stores, and protects your information.

By using the at999 website or any of its services, you are considered to have accepted the terms of this privacy policy. Please read it carefully before registering.

This policy applies to all at999 services — including the website, mobile app, live chat, email, and any other channels through which services are provided.

At999 collects the following types of information to deliver its services:

At999 only collects the information that is strictly necessary — no unnecessary or excessive data is requested. Our principle is "minimum data, maximum protection".

At999 collects your information through several methods:

• Directly Provided Information: Information you provide directly when filling out the registration form, updating your profile, or contacting our support team.
• Automatically Collected Information: Certain technical information is collected automatically while you use the at999 website or app, such as your IP address, session duration, and device details.
• Cookies & Similar Technologies: at999 uses cookies to improve your browsing experience.
• From Third Parties: Limited information may be received from approved partners during KYC verification or payment processing.

At999 uses the data it collects for the following purposes:

• Account Management: To create, manage, and verify your account.
• Service Provision: To facilitate gameplay, deposits, withdrawals, and bonus allocation.
• Security Assurance: For fraud detection, anti-money laundering, and account security.
• Legal Compliance: To comply with applicable laws and regulations.
• Contact: To send messages regarding important updates, promotions, or support.
• Service Improvement: To analyse user experience and further improve the at999 platform.
• Responsible Gaming: To monitor your gaming behaviour and provide assistance when needed.

At999 does not use your data for any purpose not stated in this Privacy Policy. If we ever need to use your data for a new purpose, you will be notified separately.

At999 does not sell your data to third parties. However, limited information may be shared in specific circumstances:

• Payment Processor: Approved payment gateways such as bKash, Nagad, Rocket, and Upay only receive the information necessary to complete a transaction.
• KYC Partner: Limited information is shared with trusted third parties for identity verification purposes.
• Legal Obligations: Information may be disclosed in response to a valid order from a court or government authority.
• Anti-Fraud System: Anonymised analytical data may be shared with security partners for fraud detection.

At999 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: To understand which parts of the site are used most — this data contains no personal identifiers.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain at999 features.

At999 retains your information only for as long as necessary. All data is stored securely for the duration your account remains active.

• After account closure, financial and identity-related data is typically retained for up to 5 years to meet legal obligations.
• Gaming history and transaction records are retained in accordance with regulatory requirements.
• Once marketing consent is withdrawn, the relevant data is promptly deleted.

Under at999's privacy policy, you have the following rights:

At999 services are intended for individuals aged 18 and above. at999 does not knowingly collect data from anyone under the age of 18.

If it is found that a minor has created an account, at999 will immediately close that account and delete all associated data.

At999 uses industry-standard security measures to protect your information:

• SSL Encryption: All communications on the website and app are encrypted with 256-bit SSL.
• Firewall & Antivirus: Advanced security software is active at the server level.
• Access Control: Only authorized personnel have access to specific data.
• Regular Audits: Independent third-party security experts regularly audit at999's systems.
• Two-Factor Authentication: Members are offered the option to enable 2FA on their accounts.
• Data Backup: Data is stored in secure, encrypted backups.

That said, no digital system can guarantee 100% security. at999 therefore encourages members to stay vigilant about their own account security as well.

At999 may update this Privacy Policy from time to time — revisions may occur due to service expansion, legal changes, or technological developments.

• For significant changes, at999 will notify you in advance via email or through the platform.
• The date of each update will be noted at the top of this page.
• Continued use of our services after any changes takes effect means you accept the updated policy.

To request a copy of a previous version, email support@at999.ws — we'll be happy to assist.

For any questions, concerns, or requests regarding this privacy policy, please contact at999:

• Email: support@at999.ws
• Live Chat: Click the chat icon at the bottom right of the website
• Response Time: Typically within 24–72 hours